Returns & Exchanges
At Aduna, we want you to be fully satisfied with your superfood purchase; if your order arrives damaged or is not as expected, you can return it within 30 days for a full refund or replacement. Due to the nature of our food products, all items must be returned in their original, unopened packaging to ensure safety and hygiene standards.
Return Process
- 1.Contact Our Team
Email our customer care team within 30 days of receipt with your order number and a brief explanation of the reason for the return.
- 2.Package Securely
Place the unopened superfood products in their original shipping box or a similar protective container to prevent damage during transit.
- 3.Dispatch the Return
Send your package to our designated returns center using a tracked shipping service to ensure your items reach us safely.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.